Shop Policy

No-Show Policy for The Barber Social:

At The Barber Social, we strive to provide excellent service to every client. We understand that life happens and sometimes appointments need to be rescheduled or canceled. However, no-shows and late cancellations affect our ability to serve all of our valued customers. To ensure fairness to both our clients and barbers, we have established the following no-show policy.

1. Cancellations and Rescheduling
● We kindly ask that you give at least 12 hours if you need to cancel or reschedule your appointment.
● You can cancel or reschedule by calling us directly, or contact your barber though Booksy

2. No-Show Charges
● A no-show is defined as missing an appointment without notifying us in advance.
● If you do not show up for your scheduled appointment, you will need to pay half of your total before you can rebook with your barber.

3. Late Arrivals
● If you arrive more than 10 minutes late for your appointment, we may not be able to accommodate you.
● In such cases, we will treat it as a no-show and the cancellation/no-show fee will apply.

4. Repeat No-Shows
● After two instances of no-shows or late cancellations, you may be required to prepay for future appointments.

5. Exceptions
● We understand that emergencies and unforeseen circumstances can happen. Please contact us as soon as possible to explain your situation, and we may be able to waive the no-show fee on a case-by-case basis.

Military Discount:

At The Barber Social, we deeply value and appreciate the service and sacrifice of our clients. As a token of our gratitude, we proudly offer a discount exclusively for active-duty military members, veterans, and first responders.

Please note that this discount applies only to the individual service member and does not extend to family members or dependents.

Thank you for your understanding and for allowing us to serve you. We are honored to support those who serve our country. If you have any questions or need clarification, please don’t hesitate to ask. 

Sincerely, Ther Barber Social